While quality management systems might be in place, human and machine errors could still occur. Process errors that may pose a public health threat require a product recall.
At FHS Advisory, we manage product recalls, process fault and investigates consumer complaint. We ensure quick salvage of the situation with minimal impact. Our proactive consultants subsequently conduct a root-cause analysis to identify non-conformances and create effective processes to avoid reoccurrence. We ensure our clients minimise company exposure and affirm community safety.
Here are some of the ways in which we can help you:
- Quality system design, review, upgrade and annual quality audit
- Complaint investigation and expert witness
- Product Tracing
- HACCP plan development and implementation
- Staff Training